We want you to love your purchase, but if something isn’t quite right, here’s how you can return your item:

Return Window
You can return items within 30 days of delivery or in-store purchase.

Item Condition
Items must be clean, unworn, unused, and have all original tags attached.

Proof of Purchase
Please have your original receipt, order confirmation email, or packing slip ready.

Exceptions to Our Returns Policy
Some items may not be eligible for return, including:

Personalized or custom-made products

Intimate apparel or sanitary items (for hygiene reasons)

Sale or clearance items (marked as final sale)

Please check the product page or contact our support team for specific details.

How to Return an Item

Drop Off Your Return
Use our Returns Portal on Marshshalls.com to initiate your return and find the nearest drop-off location or get instructions for shipping your return.

International Returns
For customers outside the United States, returns are accepted through our portal. Return shipping fees may apply, and customs duties or taxes are the customer’s responsibility.

Tracked Returns
All returns processed through our Returns Portal are tracked, giving you peace of mind and easy monitoring of your refund.